AFTER SALES-Service & Support
After-sales support involves a warranty, upgrade or repair service. The after sales customer support in Lino SA include an ongoing relationship with the original equipment manufacturer (OEM) throughout the life cycle of the product. Which ensures the development of brand loyalty among customers and ensure customer satisfaction.
The various types of after-sales support may consist of the following:
- Technical Support/Help desk: Assistance with technology merchandise like PCs, software products, mobile phones, televisions and most electrical or mechanical products
- Customer Support: Includes services that help the customer with the product
- Automated Customer Service: Provides assistance 24 hours a day