Customer Service Maintenance and Support Agreement
In order to meet these obligations, LINO SA ensured that it has the appropriate infrastructure, organization, experienced human resources, modern technological equipment and the necessary facilities.
The LINO infrastructure includes:
- Welcome Desk and Help Desk
- Department of tele-Customer Service
- Customer Support Department (Hardware & Software)
- Technical Support (Hardware & Software)
- Digital Printing Consultants
- Warehouse for the supply of spare parts and consumables.
All of these departments, as well as our specialized / certified partners from other countries, are represented by highly qualified personnel to ensure the uninterrupted operation of our customers H/W & S/W equipment’s.